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13 Feb 0
1. How to Register
Step 1: Click on Create an account (located on the Top Left Menu)
Step 2: Fill in your detailsStep 3: Click on Register, YOUR ARE DONE.
2. How to Sign In
Step 1: Enter your username and password in the login box (located on the Top Left Menu)
Step 2: Click on the Log in button
3. How to Sign Out
Click on the “Log out” button located at the top left hand corner of your login window
4. What to Do If You Forget Your Username
Step 1: Click on the “Forgot your username?” link immediately below your login form
Step 2: Enter your email address you used when registering
Step 3: Click on “Submit”
* Your username will be emailed to the email address.
5. What to Do If You Forget Your Password
Step 1: Click on the “Forgot your password?” link immediately below your login form
Step 2: Enter your email address you used when registering
Step 3: Click on “Submit”
Step 4: A verification code will be sent to your email, copy the code (simply highlight it and press CTRL + C)
Step 5: Click on the URL link in the email to enter the verification code and proceed with resetting your password.
Step 4: To complete the password reset process, please enter a new password in the box provided. Re-enter it in the second box to confirm it
Step 5: Click on “Submit”
* You’ll receive this success message: “Reset password successful. You may now login to the site.”
6. How to Create a Phonebook Group
Step 1: Login to Contactal lbulk SMS
Step 2: Click on View Phonebook button located on the Message Menu
Step 3: Click on Add new group
Step 4: Enter the name for your new phonebook group
Step 5: Click on Create group
7. How to Add Numbers to Your Phonebook Group One by One
Step 1: Click on the View Phonebook button located on the Message Menu
Step 2: Click on Add a new user record to phonebook
Step 3: Enter the person’s name, his phone number, and click to select the phonebook group in which to store the name (the one you created)
Step 4: Click on Add new record
8. How to Add Multiple Numbers to Your Phonebook Group
Step 1: Click on the View Phonebook button located on the Message Menu
Step 2: To add numbers and names one by one, click on Add multiple numbers to phonebook
Step 3: Type the numbers and separate it with comma
Step 4: Follow the instruction in the box if you want to add names to the numbers
Step 5: Click to select the group
Step 6: Click on Upload multiple numbers
9. How to Upload Numbers to Your Phonebook Group
Step 1: Type the numbers in Notepad (Notepad is already installed on your computer. To access it, click on Start>> Click on All Programs>> Click on Accessories>> Click on Notepad)
NOTE: We recommend you put the phone numbers on separate lines this way:
08031285674
80852350956
08026674563
But if you choose to separate the numbers with comma, it’s still OK.
Step 2: Save it to your desktop or any location on your computer
Step 3: Click on the View Phonebook button located on the Message Menu at your left hand side
Step 4: Click on Upload numbers from file
Step 5: Click on Choose File and select the numbers you saved in Notepad
Step 6: Click on the Group box to select a group in which you want to store the numbers
Step 7: Click on Upload numbers
10. How to Edit a Group’s Name
Step 1: Click on the View Phonebook button located on the Message Menu at your left hand side
Step 2: Click on Edit a group’s name
Step 3: Click to select the group in the Select group box
Step 4: Enter the new name in the New Name box
Step 5: Click on Save
11. How to Delete a Phonebook Group & All Its Numbers
Step 1: Click on the View Phonebook button located on the Message Menu at your left hand side
Step 2: Click on Delete a group and all its records
Step 3: Click on the Select Group box to select a group that you want to delete
Step 4: Click on Delete
12. How to Send SMS
Step 1: Login to CONTACTALL SMS
Step 2: Click on Compose SMS located on the “Message Menu” at your left hand side
Step 3: In the compose window that appears, enter your Sender ID
Step 4: In the “Recipients” box, type the phone number you’re sending SMS to. If you’re sending to many numbers, you can either upload the numbers saved in notepad or choose a phonebook group you created
Step 5: Type your message in the “Type Message” box
Step 6: Click on the “Send SMS” button to send
13. How to Schedule Messages
Step 1: Follow Step 1 to Step 5 in the How to Send SMS above
Step 2: Then click on the More Options button.
Step 3: In the box that appears below, click to tick Schedule for delivery later
Step 4: In the new box that appears choose the year (in the ignore column), month, day, and time
Step 5: To schedule the message to be sent more than once, click on the Add another schedule date button and also choose the year, month, day, and time
Step 6: Then click on Send SMS
14. How to Cancel Your Scheduled Messages
Step 1: Click on Sent Messages
Step 2: Locate the scheduled message from the records on display (Tip: look for Pending under the status box) or to make it faster for you, type the word pending in the search box and select Status, then click on Search. When you do that, all scheduled message will be displayed.
Step 3: Click on Delete (the X icon after read and delivery report icons)
Note: If you need to reschedule the message, click on details, then copy and save the message and numbers so that you can use them to re-schedule the message
15. How to Save Your SMS Messages to the Draft Folder
Step 1: After you finish typing your message, click on the More Options button
Step 2: Enter a subject under the Save a copy as Draft box
Step 3: Then click on Send SMS
16. How to Save Recipients’ Numbers to Your Phonebook
Step 1: Compose your SMS as usual and enter the numbers to send it to
Step 2: In the Save recipients to Address Book Group box, select Create new group and enter a name to create a new phonebook group to save the numbers to or select Existing group to bring out a list of existing phonebook groups you’ve created before
Step 3: Click on Send SMS
17. How to Recharge Your contactall SMS Account
Please visit our Payment Options page for a detailed guide. Click on Payment Options on the horizontal Menu Bar
18. How to Recharge Your contactall SMS Account with Voucher
Step 1: Login to your CONTACTALLBULK SMS account
Step 2: Click on Load Voucher located on the Message Menu
Step 3: Enter the voucher code sent to your phone when you made payment
Step 4: Click on Submit
19. How to Transfer SMS Credit to Another Member
Step 1: Click on Personal Settings located on the Message Menu
Step 2: Click on Transfer SMS Units
Step 3: Enter the username of the member and the quantity of SMS units you want to transfer (only numbers are allowed; no comma)
Step 4: Click on Submit
20. How to Set Your Default Sender ID
Step 1: Click on Personal Settings located on the Message Menu
Step 2: Click on Edit Default Sender ID
Step 3: Enter the Sender ID in the box that appears
Step 4: Click on Update
21. How to View Your Transactions Records
Click on Transaction History located on the Message Menu
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